We are investigating reports that some tournaments are not properly progressing to the next round once all matches in the previous round have completed. Tournaments will be reactivated once we have identified and resolved the cause of this issue. After the issue has been resolved we will begin reviewing the logs to identify players who participated in one of these tournaments and will issue refunds for the tournament entry fee.
Thank you for your patience while we investigate and resolve this issue.
Pokémon TCG Online Associate Producer
The Pokémon Company International
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