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Acheivements Not Recognised on Tablet


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08 May 2017 - 08:19 AM

#1

Lussuria

    Rookie Trainer

  • Lussuria
I move between playing pokemon tcgo on my PC to my tablet, however I have been finding that if I want the game to recognise my progress in a challenge (i.e. knock out 5 defending pokemon with your water pokemon) I have to be on PC for it to recognise that I have contributed to or completed the challenge.
Progress made when on my tablet isnt acknolwedged by the game at all.

Is there any known causes of this issue? Or is this a bug we can get logged to be fixed?

Thanks.

Edited by Lussuria, 08 May 2017 - 08:20 AM.

  • 0

09 May 2017 - 11:59 PM

#2

Mod_RedDragon

    Moderator

  • Mod_RedDragon

Hey there Lussuria!

 

It looks like I am only seeing an issue with syncing of Trainer Tokens between the website and game client. Since this seems to be isolated to your tablet you may want to submit a support ticket. You can do that by clicking on the link in my signature and selecting the "Ask a Question" option after signing in. Hope that helps!


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!