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[RESOLVED] Login Issues | March 20, 2017


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20 March 2017 - 07:49 PM

#1

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

Starting at approximately 12:30 Pacific (UTC-7) on March 20, 2017 we are seeing degraded performance in the login systems used to access the Pokémon TCG Online.  

 

If you are seeing errors when attempting to log into the Pokémon TCG Online, we are working to resolve the issues resulting in this.

 

We do not have a specific estimate as to when this will be resolved. We will update this thread as more information becomes available.

 

Our apologies for the inconvenience and thanks in advance for your understanding.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!


20 March 2017 - 08:11 PM

#2

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

The issue was short lived and has been resolved.

 

Login to the Pokémon TCG Online is no longer impacted.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!