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[General] Other - Accepting Terms of Use


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12 March 2017 - 08:08 PM

#1

PhantomLord78

    Rookie Trainer

  • PhantomLord78

Hi there,

 

I get this message when i want to log into the leaderboards.

But it does not say where, any solutions?

 

thanks PhantomLord78

Pokémon Terms of Use

You have not accepted the terms of use for this website. Please read the following terms, check the checkbox(s) and click on the "Accept Terms" button to continue to the site. 

You will not be able to proceed to the site if you do not accept the terms.

 
Terms of Use

 
* Required Fields

 


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14 March 2017 - 12:25 PM

#2

Mod_Alice

    Senior Trainer

  • Mod_Alice

Accepting the Terms of Use is very easy. Please follow the instructions below:

 

1. Log into www.pokemon.com
2. Click on Terms of Use tab in My Profile
3. Click the check box next to Pokemon Global Link Terms of Use
4. Click the Accept button
 
And boom! You're good to go!

Need help from the support team? Visit the support portal and submit a ticket!


01 June 2018 - 05:32 AM

#3

Domin0000

    Rookie Trainer

  • Domin0000
Hello. We are having the same problem here. There are no check boxes anywhere to check on any of the terms of use page(s), so he can not gain access to his play points. We'd really appreciate the help..
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01 June 2018 - 06:11 AM

#4

RobRatt

    Elite Trainer

  • RobRatt

Hello. We are having the same problem here. There are no check boxes anywhere to check on any of the terms of use page(s), so he can not gain access to his play points. We'd really appreciate the help..

This may not be your problem, but I noticed that you have to scroll to the bottom, pretending like you actually read it, before the Accept button appears.


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01 June 2018 - 10:37 AM

#5

Mod_Rowan

    Moderator

  • Mod_Rowan

Thanks for your help, RobRatt!

 

Much appreciated!


Moderator Rowan
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


11 June 2018 - 05:31 PM

#6

Dougel

    Rookie Trainer

  • Dougel

I Can't see any check box Either., 

i have tried everything and cant see where i am meant to Tic ?

even scrolled all the way down, 

where am i meant to Check. ?


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11 June 2018 - 06:02 PM

#7

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello Dougel, 

 

Please review the instructions included earlier in this thread by Mod_Alice: 

 

Accepting the Terms of Use is very easy. Please follow the instructions below:
 
1. Log into www.pokemon.com
2. Click on Terms of Use tab in My Profile
3. Click the check box next to Pokemon Global Link Terms of Use
4. Click the Accept button
 
And boom! You're good to go!


If you do not see the check box, please make sure that you are using a computer and not a mobile device. Please also use a browser such as Firefox, and clear your cache/cookies. 

 

I hope this helps!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


11 June 2018 - 06:26 PM

#8

Dougel

    Rookie Trainer

  • Dougel

i am on pc, 

i am using firefox

i have cleared the Cache and cookies. 

im confused. 


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11 June 2018 - 06:30 PM

#9

Dougel

    Rookie Trainer

  • Dougel

i cant add a link to the image via imgur sadly. 


Edited by Dougel, 11 June 2018 - 06:31 PM.

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