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Gameplay: Trainer Challenge

Trainer Challenge Mac

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16 February 2017 - 09:02 PM

#1

DiscoKid

    Rookie Trainer

  • DiscoKid

I'm unable to receive credit for winning with the "Swift Current" theme deck.

 

After winning 11 times and receiving credit normally, I'm unable to receive credit for my twelfth win.  I've won against various opponents previously unbeaten with the deck in all three leagues multiple times, but the reward tab is is greyed out and not clickable.

 

However:

 

After beating a new, previously unbeaten, opponent in a league and failing to receive one of the four stars, I am able to challenge the next opponent in the league.

 

 

 

 


  • 0

16 February 2017 - 09:28 PM

#2

Mod_Turtle

    Moderator

  • Mod_Turtle

Hello DiscoKid,

 

If you are still having issues with this, I recommend opening a ticket to the support team. You can find a link to the support portal in my signature. The support team should be able to investigate and clear this/credit your reward if this is found to be an error.

 

Thank you!


Moderator Turtle
Pokémon TCG Online Moderator
“Shello, how may I help you today?”

Need help from the support team? Visit the support portal and submit a ticket!




Also tagged with one or more of these keywords: Trainer Challenge, Mac