If you are experiencing this issue, please:
- Visit http://pokemon.com/playtcgo and download the latest game installer
- Without uninstalling the game, run the new game installer that you just downloaded.
- This will overwrite the corrupted file and allow you to launch the game normally.
If either of the above do not work, please visit http://pokemon.com/support and enter a question with the details of what is happening and what you have tried so far and the Pokémon Support Team can follow up with you directly.
Our apologies for the issue and thanks in advance for your understanding.
Pokémon TCG Online Associate Producer
The Pokémon Company International
Need help from the support team? Visit the support portal and submit a ticket!