Jump to content

[RESOLVED] Lucky Helmet & Usaring Suspended from Play Pending Fix | Jan 23, 2017


  • Please log in to reply

23 January 2017 - 11:28 PM

#1

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

XY7_EN_77.png  BW11_EN_RC16.png

 

Cards suspended pending bug fixes
 

Tool card Lucky Helmet  #77 from XY-Ancient Origins has been temporarily suspended from play due to a bug which doesn't properly remove its effect when taken out of play.

 

Theme Decks which include Lucky Helmet are also temporarily suspended. 
 
Ursaring RC16 from BW - Legendary Treasures has been temporarily suspended from play pending a bug fix for its Picnic Weather attack that could lead to a game crash if used when the player's bench was already full.

 

The Pokémon TCG Online Team is working on hotfixes to address these issues.  Look for upcoming patch notes.

 

Our apologies for the inconvenience.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!


25 January 2017 - 01:54 AM

#2

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

We have a server hotfix that is in testing with fixes for the above two card suspensions.  If all goes well, we plan to push that hotfix live on Wednesday, Jan. 25th with our regular content update. 

 

There is still the possibility that something will cause us not to implement these fixes, but right now things are looking good.

 

Look for patch notes to know when that update is live.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!


25 January 2017 - 07:39 PM

#3

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

Our planned server update ran into some issues that we need to resolve, which is pushing out the timeline for the release of these fixes.  Look for downtime to be announced soon which will be for the roll out of a new server version which will include fixes for the bugs leading to these card suspensions.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!


26 January 2017 - 09:16 AM

#4

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

The issues with Lucky Helmet #77 from XY - Ancient Origins and Ursaring RC16 from BW - Legendary Treasures has been resolved and these cards are available to play.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!