Just my opinion on the matter, having not read any other posts other than OP and the official announcement:
I do not like the idea of canned chat. It will no doubt be completely useless, similar to how the open chat rooms have. It really does suck. But oh well, it is what it is. I do wish it would stay though.
I must mention though, that this is coming as a direct result of the communities wants. Many many many threads in the last month have mentioned players being harassed in the in-match chat room. When many people tell the support team of an issue, they come up with a permanent fix (see public trade spams and scams, Shiftry, Manaphy reward farming, etc). Almost all of the times this has happened, the community has not liked it. But it fixes the issue the community was frustrated with.
I thought long and hard about better suggestions for how to fix the harassment issue, and I really can't think of any. So although the majority of the community will hate it, it is what we asked for, and it will no doubt fix the problem.
So, overall, I have no issue with it. They did (well, will do) what needed to be done. I, just like everyone else, wish there was a different way.
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