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"New Daily Challenges" Screen Blocks Me From Playing At All

Help Trainer Challenge PC Other General

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04 August 2016 - 03:02 AM

#1

KuroSaiyan

    Rookie Trainer

  • KuroSaiyan

For the past few weeks, I have not been able to play the game at all. I open the game, everything loads, and it shows the main screen. But over that is the box for "New Daily Challenges." But the "OK" button is not responding when I click.

 

 

-The spinning line animation is going in the background, so I know it is not frozen.

-The "OK" button is dark

-I have opened the game after turning my computer off and back on multiple times, only to get the same result.

 

I do not know how to uninstall the game so I can reinstall, or if that would fix the problem. If someone could help me, I would greatly appreciate it!


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04 August 2016 - 03:37 AM

#2

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne
Once you choose a challenge from those available the OK button will light up and you will be able to proceed.
Alex Leary
Pokémon TCG Online
The Pokémon Company International

Need help from the support team? Visit the [url="http://www.pokemon.com/support"]support portal[/url] and submit a ticket!
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