So I finally have been able to download and use the game since the reset "Huge Update!".
Ever since I started to play this game last year there have been nothing but issues. I want nothing but to see them resolved. First I encountered the Login issue- Purportedly solved by the "Huge Update", and Now I somehow cannot run the tutorial to receive the coins, neither the gift at the end.
I understand that either:
A- You are aware of the issue but still have not made a patch for it after months and months, Okay, let's skip the months- I would say Years of this being out.
B- You're waiting for the official patches and fixes to further nerf the rewards, because you see them as too exorbitant to the game.
Regardless of the A or the B, You need to do one of two things.
Allow us to collect the rewards if we have not been able to by implementing a short test of sorts into the game to see if we correctly know how to play the game, or, Give us the rewards regardless because we know how to play and cannot access the Tutorial gameplay because our games crash every single time you are about to attach the energy to your pokemon.
I would really respect a swift response in manner as this is not the first post about the situation I have experienced, And so I'm guessing many others have as well.
Your friend and loyal patron,