We appreciate the community feedback recently received about changes made to the Bonus Wheel eligibility criteria for Ranked matches. This feedback helped us identify an unanticipated method of play not in the Spirit of the Game.
To encourage fair play and improve the gameplay experience overall, a timer gating access to the Bonus Wheel has been applied for losses incurred by knockout or retraction of a player's last Pokémon. We acknowledge that this is not the perfect solution, but believe it to be a step in the right direction.
We are committed to providing the best possible gameplay experience for the entire community. The Development team is working on longer term improvements for how rewards are granted. Keep an eye on the forums and the patch notes for more information as it becomes available.
Thanks for all of your feedback and patience during the exciting development of the Pokémon TCG Online!
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Pokémon TCG Online
Live Operations Senior Producer
The Pokémon Company International
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